
In addition to the highest ranking by Accent, Hyundai on the whole made dramatic improvements in its overall dependability scores. For example, the number of problems per 100 vehicles over the entire product lineup dropped 28 points to 200, a 14 percent improvement over 2007, almost tripling the industry average improvement of 10 points. In the “non-premium” segment, Hyundai improved from 13th place to sixth place. Also, Hyundai’s score placed it 13th among the 38 nameplates measured in the study and placed it ahead of the industry average for the first time.
“Our continued dedication to quality is paying off for consumers, and this year’s Vehicle Dependability Study is further demonstration of the strides we are making,” said Barry Ratzlaff, Hyundai Motor America director of product quality. “Customers deserve higher levels of quality at the time they buy their vehicle and throughout its lifetime. Our improving initial quality and long-term dependability show that we’ve responded in a meaningful way for the long term.”
[Source: Hyundai]